Last week, we surveyed 102 working professionals on the subject of brand perception. We included nine of the largest brands in the United States, and asked respondents to rate their perception of each. Then we asked other questions to learn more about our respondents, to identify trends that correlate with varying levels of brand perceptions … Continue reading A Quick Brand Perceptions Study
The first step with any consumer survey is to determine the target audience. Who should take this survey, and why? Imagine you're launching a new product---say, an app to help moms schedule their kids' school and extracurricular activities. It pulls in data from email, from Google Calendar, and syncs with the kids' school calendar to … Continue reading How to Target Your Consumer Survey
We've worked with hundreds of companies over the past few years. Each one is different, but most have similar reasons for wanting to conduct a market research survey. Below, we list the five most-common uses for market research survey data, based on our experience working with companies all around the world. To Validate an Idea … Continue reading How Our Clients Use Their Survey Data
We've said it here before, and we'll say it here again: There's hundreds of ways a survey project can go totally wrong, and only one way it can go totally right. Surveys are delicate projects. You have one chance to pulse your target audience, and any mistakes in your survey logic can make your entire … Continue reading 5 Things to Avoid in Your Market Research Survey
Look in a mirror. What do you see? According to psychologists, it’s not what your friends see. In fact, human beings are predisposed to see ourselves in a certain way, regardless of the facts of our appearance. It’s called the mere exposure effect, and it was first discovered in 1977. It goes like this: All … Continue reading The Mirror: A Startup’s Worst Enemy?
Our client asked us to help them predict the future. A tall order, for sure. But at PeopleFish, we hear this kind of thing all the time. When we launch our $10 subscription next month, how many subscribers can we expect? When we increase prices 10% in Q3, what will happen to sales? How will mothers … Continue reading How to Predict the Future with Market Research Surveys
This is tough to admit. We love surveys. We're all about surveys. We live, eat and breathe surveys. And we think you should love surveys, too. But the fact is, survey projects are extremely delicate. They're easy to mess up. One little mistake can make your entire dataset completely useless. And, unfortunately, it's more than … Continue reading The Problem with DIY Survey Projects
SurveyMonkey is an all-around great tool. It's tried and tested. It's been around since 1999---one of the earliest survey platforms on the internet. More than 25 million people use SurveyMonkey, and the company recently went public, further enhancing the stability and predictability of the tool---especially for users who use SurveyMonkey as an integrated part of … Continue reading SurveyMonkey is Great, But Not for Startups
When I first started PeopleFish in 2016, I called everyone I knew to sell our survey research tools. Almost no one had work for me. I remember one visit to a friend’s company. I presented my concept, but got just one sentence in response: “Sorry, we just don’t do surveys.” Survey market research just wasn’t … Continue reading Survey Research is Changing. Here’s how.
There's a million ways a survey project can go wrong. We see it happen all too often. An energetic startup founder designs a survey he thinks will change the way he does business---turning his "gut instinct" into validated, data-driven insights about his customers. But the data comes back, after weeks of work, and it's anything … Continue reading Some Best Practices for Market Research Surveys